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Privacy Practices

Fayette County Hospital & Long Term Care
JOINT NOTICE OF PRIVACY PRACTICES
Effective Date: April 14, 2003
Last Revision Date: None
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED
AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE
REVIEW IT CAREFULLY.
OUR DUTIES REGARDING YOUR HEALTH INFORMATION:
We respect the confidentiality of your health information and
recognize that information about your health is personal. We are
committed to protecting your health information and to informing you
of your rights regarding such information. We are also required by law
to protect the privacy of your protected health information and to
provide you with notice of these legal duties. This Notice explains
how, when and why we typically use and disclose health information and
your privacy rights regarding your health information. In our Notice,
we refer to our uses and disclosures of health information as our
“Privacy Practices”. Protected health information generally includes
information that we create or receive that identifies you and your
past, present or future health status or care or the provision of or
payment for that health care. We are obligated to abide by these
Privacy Practices as of the effective date listed above. We may,
however, change our Privacy Practices in the future and specifically
reserve our right to change the terms of this Notice and our Privacy
Practices. We will communicate any change in our Notice and Privacy
Practices as described at the end of this Notice. Any changes that we
make in our Privacy Practices will affect any protected health
information that we maintain.
Generally, our Privacy Practices strive:
* To make sure that health information that identifies you is kept
private;
* To give you this Notice of our Privacy Practices and legal duties
with respect to protected health information;
* To follow the terms of the Notice that is currently in effect; and
* To make a good faith effort to obtain from you a written
acknowledgement that you have received or been given an opportunity to
receive this Notice.
Specifically, our Notice describes our Privacy Practices and that of:
* The health care professionals authorized to enter information into
your hospital chart;
* All our departments and units;
* All physicians employed by Fayette County Hospital and their
practice sites;
* All hospital-based physicians such as anesthesiologists,
pathologists and radiologists;
* Any member of a volunteer group we allow to help you while you are
in one of our hospitals or while receiving care from us;
Our Notice does not address the privacy practices that your personal
doctor (if not employed by us) may use in his or her private office
and will not affect the medical decisions they make in your care and
treatment.
How we may use and disclose health information about you
We use and disclose your protected health information in a variety of
circumstances and for different reasons. Many of these uses and
disclosures require your prior authorization. There are situations,
however, in which we may use and disclose your health information
without your authorization. Many of these uses and disclosures will
occur with your treatment, for payment of your health services or for
our health care operations. There are additional situations, however,
where the law permits or requires us to use and disclose your health
information without your authorization. These situations will also be
described in this section of the Notice. Specifically, we may use and
disclose your protected health information as follows:
FOR TREATMENT, PAYMENT AND HEALTH CARE OPERATIONS.
For Your Treatment: We may use and/or disclose your protected health
information to physicians, nurses, dietitians, technicians, residents,
medical or other health professional students, physical therapists or
other personnel who are involved in your care and who will provide you
with medical treatment or services. For example, if you have had
surgery or just had a baby, we may contact a home health care agency
to arrange for home services or to check on your recovery after you
are discharged from the hospital.
For Payment of Health Services that You Receive: We may use and/or
disclose your protected health information to bill and receive payment
for the health services that you receive from us. For example, we may
provide your health information to our billing or claims department to
prepare a bill or statement to send to your insurance company,
including Medicare or Medicaid, or another group or individual that
may be responsible for payment of your health services.
For Our Health Care Operations: We perform many activities to help
assess and improve the health or other services that we provide. Such
activities include, among others, participating in medical or nursing
training programs or education, performing quality reviews, conducting
patient opinion surveys, developing clinical guidelines and protocols,
engaging in case management and care coordination, business
management, insurance or legal compliance reviews, participating in
accreditation surveys such as the Joint Commission for the
Accreditation of Healthcare Organizations. These activities are
referred to as “healthcare operations.”
We may use and/or disclose health information for purposes of any of
these health care operations. For example, we may use health
information to assess the scope of our services or to determine if
additional health services are needed. In determining what services
are needed, we may disclose health information to physicians, medical
or other health or business professionals for review, consultation,
comparison, and planning. If we use health information in this manner,
we may try to remove any information that identifies you or anyone
else to further protect your health information. Additionally, we may
disclose health information to auditors, accountants, attorneys,
government regulators, or other consultants to assess and/or ensure
our compliance with laws or to represent us before regulatory or other
governing authorities or judicial bodies.
For Another Provider’s Treatment, Payment or Health Care Operations:
The law also permits us to disclose your protected health information
to another health care provider involved with your treatment to enable
that provider to treat you and get paid for those services as well as
for that provider’s health care operations involving quality reviews
or assessments or compliance audits.
SPECIAL CIRCUMSTANCES WHEN WE MAY DISCLOSE YOUR HEALTH INFORMATION
RELATED TO TREATMENT, PAYMENT OR HEALTH CARE OPERATIONS:
After removing direct identifying information (such as your name,
address and social security number) from the health information, we
may use your health information for research, public health activities
or other health care operations (such as business planning). While
only limited identifying information will be used, we will also obtain
certain assurances from the recipient of such health information that
they will safeguard the information and only use and disclose the
information for limited purposes. Additionally, we may disclose health
information to outside organizations or providers in order for them to
provide services to you on our behalf. We will also seek written
assurances from these providers to safeguard the health information
that they receive.
For Permitted or Required by Law Activities: There are circumstances
where we may use and/or disclose your health information without first
obtaining your written authorization for purposes other than for
treatment, payment, or health care operations. Except for specific
situations where the law requires us to use and disclose information
(such as reports of births to the health department or reports of
abuse or neglect to social services), we have listed all these
permitted uses and disclosures in this section.
For Public Health Activities: We may use or disclose health
information to a public health authority that is authorized by law to
collect or receive information in order to report, among other things,
communicable diseases and child abuse, or to the F.D.A. to report
medical device or product related events. In certain limited
situations, we may also disclose information to notify a person
exposed to a communicable disease.
For Health Oversight Activities: We may disclose health information to
a health oversight agency that includes, among others, an agency of
the federal or state government that is authorized by law to monitor
the health care system.
For Law Enforcement Activities: We may disclose limited information in
response to a law enforcement official’s request for information to
identify or locate a victim, a suspect, a fugitive, a material
witness, or a missing person (including individuals who have died) or
for reporting a crime that has occurred on our premises or that may
have caused a need for emergency services.
For Judicial and Administrative Proceedings: We may disclose health
information in response to a subpoena or order of a court or
administrative tribunal.
To Coroners, Medical Examiners, and Funeral Directors: We may release
health information to a coroner or medical examiner to identify a
deceased person or determine the cause of death.
For Purposes of Organ Donation: We may disclose health information to
an organ procurement organization or other facility that participates
in the procurement, banking or transplantation of organs or tissues.
For Purposes of Research: Many of us conduct and participate in
medical, social, psychological and other types of research. Most
research projects are subject to a special approval process to
evaluate the proposed research project and its use of health
information before we use or disclose health information. In certain
circumstances, however, we may disclose health information to people
preparing to conduct a research project to help them determine whether
a research project can be carried out or will be useful, so long as
the health information they review does not leave our premises.
Additionally, because we are committed to advancing science and
medicine and as a part of your treatment, our clinicians may offer you
information about clinical research trials (investigational
treatments). To determine whether you are a candidate for certain
clinical trials, our clinicians and research personnel may
occasionally review your medical records and compare your information
to the clinical trial requirements.
To Avoid Harm to a Person or for Public Safety: We may use and
disclose health information if we believe that the disclosure is
necessary to prevent or lessen a serious threat or harm to the public
or the health or safety of another person.
For Specialized Government Functions: We may use and disclose health
information of certain military individuals, for specific governmental
security needs, or as needed by correctional institutions.
For Workers’ Compensation Purposes: We may disclose your health
information to comply with the workers’ compensation laws or other
similar programs.
For Appointment Reminders and to Inform You of Health Related Products
or Services: We may use or disclose your health information in order
for us to contact you for appointments or other scheduled services, or
to provide you with information about treatment alternatives or other
health-related products and services.
For Fund-Raising Purposes: We may use or disclose demographic
information including the dates that you received health care from us,
to contact you to raise funds for us to continue or expand our health
care activities. If you do not wish to be contacted as part of our
fund-raising efforts, please contact the individuals referred to in
the Complaint Section below.
WHEN YOUR PREFERENCE WILL GUIDE OUR USE OR DISCLOSURE:
While the law permits certain uses and disclosures without your
authorization, the law also provides you with an opportunity to inform
us of your preference, in certain limited situations, concerning the
use or disclosure of your health information. For these limited uses
and disclosures, we may simply ask and you may simply tell us your
preference concerning the use or disclosure of your health
information. These limited situations include: Facility directory
information on the individuals who are receiving health services from
us. A facility directory may include your name, your location in the
facility, your general condition such as fair, stable, etc., and your
religious affiliation (if provided by you). Unless you tell us that
you do not want to be included in the facility directory, you will be
included and directory information may be disclosed to members of the
clergy or to people who ask for you by name.
This information may be given to your family or friends, unless you
tell us otherwise. Prior to this discussion, we may disclose to a
family member or close personal friend health information concerning
your care, including information concerning the payment for your care.
All Other Uses and Disclosures Require Your Prior Written
Authorization.
For situations not generally described in our Notice, we will ask for
your written authorization before we use or disclose your health
information. You may revoke that authorization, in writing, at any
time to stop future disclosures of your information. Information
previously disclosed, however, will not be requested to be returned
nor will your revocation affect any action that we have already taken.
In addition, if we collected the information in connection with a
research study, we are permitted to use and disclose that information
to the extent it is necessary to protect the integrity of the research
study.
YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
This portion of our Notice describes your individual privacy rights
regarding your health information and how you may exercise those
rights.
Requesting Restrictions of Certain Uses and Disclosures of Health
Information:
You may request, in writing, a restriction on how we use or disclose
your protected health information for your treatment, for payment of
your health care services or for activities related to our health care
operations. You may also request a restriction on what health
information we may disclose to someone who is involved in your care,
such as a family member or friend. You must make a request to the
medical records department (or another designated department) that
maintains your health information. We are not required to agree to
your request. Additionally, any restriction that we may approve will
not affect any use or disclosure that we are legally required or
permitted to make under the law, including our facility directory.
Requesting Confidential Communications:
You may request and receive reasonable changes in the manner or the
location where we may contact you for appointment reminders, lab
results or other related information. You must make your request in
writing to the medical records department (or another designated
department) that maintains your health information and you must
specify the alternate method or location where you wish to be
contacted and how you will handle payment for your health services. We
will accommodate your reasonable request, but in determining whether
your request is reasonable, we may consider the administrative
difficulty it may impose on us.
Inspecting and Obtaining Copies of Your Health Information:
You may ask to look at and/or obtain a copy of your health
information. You must make your request, in writing, to the medical
records department (or another designated department) that maintains
your health information. We may charge a fee for copying or preparing
a summary of requested health information. We will generally respond
to your request for health information within 30 days of receiving
your request unless your health information is not readily accessible
or the information is maintained in an off-site storage location.
Requesting a Change in Your Health Information:
You may request, in writing, a change or addition to your health
information. You must make your request in writing to the medical
records department (or another designated department) that maintains
your health information. The law limits your ability to change or add
to your health information. These limitations include whether we
created or include the health information within our medical records
or if we believe that the health information is accurate and complete
without any changes. Under no circumstances, will we erase or
otherwise delete original documentation in your health information.
Requesting an Accounting of Disclosures of Your Health Information:
You may ask, in writing, for an accounting of certain types of
disclosures made of your health information. The law excludes from an
accounting many of the typical disclosures, such as those made to care
for you, to pay for your health services or where you had provided
your written authorization to the disclosure. You must make your
request to the medical records department (or another designated
department) that maintains your health information. Generally, we will
respond to your request within 60 days of receiving your request
unless we need additional time.
Obtaining a Notice of Our Privacy Practices:
We provide you with our Notice to explain and inform you of our
Privacy Practices. You may also take a copy of this Notice with you.
Even if you have requested this Notice electronically, you may still
request a paper copy at any time.
CHANGES TO THIS NOTICE
We reserve the right to change this Notice concerning our Privacy
Practices affecting all the health information that we now maintain as
well as information that we may receive in the future. We will provide
you with the revised Notice by making it available to you, upon
request, and by posting it at our service sites.
COMPLAINTS
We welcome an opportunity to address any concerns that you may have
regarding the privacy of your health information. If you believe that
the privacy of your health information has been violated, you may file
a complaint with our Patient Care Advocate/Representative, HIPAA
Liaison or with the Secretary of the U.S. Department of Health and
Human Services. You may contact the Patient Advocate/Representative or
HIPAA Liaison, who will assist you, by contacting the Operator at any
of our facilities or offices and requesting the Patient
Advocate/Representative or HIPAA Liaison. The Patient
Advocate/Representative or HIPAA Liaison may also be contacted for any
questions concerning this Notice.
It is important to note that requests or complaints must be made to
the hospital or office where your privacy concern arose. Any requests
or complaints made will not be deemed to be filed with any of the
other hospitals or providers covered by or addressed in this Joint
Notice.
YOU WILL NOT BE PENALIZED OR RETALIATED AGAINST FOR FILING A
COMPLAINT.
For more information concerning this Notice please call Fayette County
Hospital' s Health Information Management department at 618-283-5490.
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